Dispatch open · 4 trucks rolling · next slot 11:20(555) 890-6600
Emergency dispatch · cooling season

AC out? We dispatch today.

NATE-certified technicians, flat-rate diagnostics, and financing on replacements with approved credit. Set the dial and the site follows the season — cooling in summer, heating in winter, the same crew and the same flat pricing either way.

NATE
Certified crew
$89
Flat diagnostic
9.99%
APR financing
Trueline · zone 1Cooling
Cool to
74°
ROOM 79° · COMPRESSOR
Above 72° · cooling mode

Same company, two seasons. Switch the panel and the service list, pricing language and accent all follow.

Summer board

What the trucks are running today.

Flat-rate · parts on board
01

AC repair

Flat-rate diagnostic, electronic leak detection and compressor work, with the common failure parts already stocked on the truck.

  • Capacitors & contactors on board
  • Leak search before any top-up
  • Repair quoted before we start
02

Coil & refrigerant

Evaporator and condenser coils cleaned or replaced, charge weighed in to the plate rather than guessed from a gauge set.

  • EPA 608 certified handling
  • Charge weighed, not eyeballed
  • R-410A and R-454B equipped
03

System replacement

Load-calculated sizing rather than swapping like for like, with two or three efficiency options priced side by side on one sheet.

  • Manual J load calculation
  • SEER2 options compared
  • Financing shown before you commit
04

Airflow & ducts

Static pressure tested at the air handler, because half the calls we get about a weak system are a duct problem wearing a compressor costume.

  • Static pressure measured
  • Return sizing checked
  • Room-by-room delivery readings
Decision tool

Repair or replace, with the arithmetic shown.

Two inputs, no email address. Move the sliders and the verdict updates against the same rule our technicians use on site: multiply the system age by the repair price, and compare the repair against a third of replacement cost.

RepairBorderlineReplace
Borderline

Age × repair is $10,200 and the quote is 10% of replacement cost — right on the line. At 12 years the equipment owes you nothing, so this is a budget call rather than a technical one.

Ten-year cost comparison
Ten-year viewRepair nowReplace now
Up-front$850$8,600
Energy per year$1,833$957
Energy × 10 years$18,330$9,570
Ten-year total$19,180$18,170

Replacing comes out $1,010 cheaper across ten years at these numbers. Energy figures assume a $1,450 baseline drifting 2.2% per year of age. Your written quote replaces every one of these estimates.

Maintenance plans

Two tune-ups, priority dispatch, no overtime rate.

Cancel by phone · transfers on sale
Maintenance plan comparison
IncludedEssential$189/yror $17/moOne system, one tune-upMost chosenComfort Club$329/yror $29/moTwo tune-ups, priority dispatchTotal Care$549/yror $48/moMulti-system, parts included
Precision tune-ups per year122 + mid-season check
Priority dispatch in peak weeks
No overtime or weekend charges
Diagnostic fee waived
Repair parts & labour discount10%15%20%
Standard filters supplied
Refrigerant top-up included
Transfers if you sell the house
Join EssentialJoin Comfort ClubJoin Total Care
Financing

The payment, shown before the signing table.

A system replacement is a four-figure decision, and most people finance it. So the terms live here, on the page, rather than appearing on a clipboard once a technician is already standing in your hallway.

APR
9.99% fixed
Deposit
None required
Approval
Soft check, minutes
Early payoff
No penalty
Term
Estimated monthly
$202
60 payments
$12,120 total
$2,620 finance charge

Estimate only, with approved credit. Figures use a fixed 9.99% APR on the standard amortisation formula and are rounded to whole dollars. Your approved offer governs.

Response times

Typical arrival, zone by zone.

Measured from the moment dispatch confirms, averaged across the last twelve months of calls. Peak weeks run longer and plan members move up the board — we will say which one applies to you on the phone.

ZoneMedian ETA
  • Downtown & Riverbend38 min
  • Northside45 min
  • Oak Park52 min
  • Westfield61 min
  • Cedar Heights70 min
  • Millbrook & outlying88 min
No travel surcharge in any zonePlan members priority
NATE
Certified technicians
EPA 608
Universal refrigerant
Factory
Authorised dealer
Bonded
& fully insured
Straight answers

Questions we get every peak week.

Q1

How fast can you get here in a heat wave?

Maintenance plan members get priority dispatch and go to the front of the board. Everyone else is same or next day during peak weeks, and we quote that honestly on the call rather than booking you in and slipping the date twice.

Q2

What does the diagnostic actually cost?

A flat $89 diagnostic, charged once, waived entirely for plan members. It covers the full system check and a written repair price. You approve the number before a single part comes off the truck.

Q3

Do you carry parts or is it a second visit?

Capacitors, contactors, ignitors, flame sensors, blower motors and the common control boards ride on every truck. Roughly nine calls in ten are finished on the first visit.

Service request

Tell us what it is doing.

Urgency

Dispatch calls back to confirm a window. We never sell your details.